BCBSMA MyBlue Member App
by Blue Cross and Blue Shield of Massachusetts
🗂️ Medical
Version 6.15 đź’ľ 5 Mb
đź“… Updated April 19, 2022
MyBlue App for members of Blue Cross Blue Shield of Massachusetts
Features BCBSMA MyBlue Member App
Our MyBlue App is a simple and secure way for Blue Cross Blue Shield of Massachusetts members to manage their health care.Our app is the most convenient way to stay informed about your plan when you need it.
It connects you securely to your health plan information when you need it.
With a simple tap, you can connect to your claims history, recent prescriptions, and financial accounts balances.To use the app, you must register using your member ID that is located on your member ID card.Key features of the app include:• A digital ID card, that can be emailed, printed and saved to your phone• Access claims activity and details• Doctor information and visit history• Medication information and refill dates• Find doctors, dentists, and hospitals• Secure, HIPAA compliant access to video doctor visits using Well Connection for medical and mental health care*• Connect with member service or our nurse care line• View information for dependents under 18• Phone numbers and driving directions to hospitals, pharmacies and doctor offices• Financial account balances, such as a Flexible Spending Accounts (FSA), Health Reimbursement (HRA), or Health Spending Account (HSA)• Plan and benefit information• A tool to look up medication coverage• A secure message center and in-app notifications• Ability to submit for your fitness and weight loss claim online• Ability to view a historical summary of your claims for the past 2 years• Specify your communication channel preferences and details• Access to your 1099 tax forms• Elect or update your Primary Care Provider during standard business hours• Medicare PPO Blue users may now use the app to add, elect, or change their Provider of Choice during standard business hours• Digital access to Medical, Dental and Vision ID cards• Ability to pay your health insurance premium bill for direct pay users• Live chat with customer service from your secure MyBlue account *Features available based on your plan/benefits.*Please note that Well Connection is not for emergencies.
If you’re having a medical emergency, call 911.Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association.To improve your app experience, we perform regular updates to fix bugs, improve performance, and add new features.This update includes the following features:-Improvements to performance, scalability and securityOur goal is to deliver a faster app and we’re continuing to make updates and value your feedback.
Have a question about the MyBlue app?
Send us a note: [email protected]
Secure & Private
Your data is protected with industry-leading security protocols.
24/7 Support
Our dedicated support team is always ready to help you.
Personalization
Customize the app to match your preferences and workflow.
See the BCBSMA MyBlue Member App in Action
What Our Users Say
Don't just take our word for it. Here's what our users have to say about our Android app.
"This app is absolute garbage. Trying to use the Well connection platform through the app has been a complete waste of time. Calling BCBSMA does not help, they tell you to call Well connection which can't help either. Tried to log in to an appointment 15 min. early and kept getting an error message that the appointment had already ended. Couldn't reply to the doctor's message in the inbox because the "Live Chat" symbol was in the way. I can keep going all day, but there are character limits."
Christine Cappa
"Will not connect to virtual physician visit. App reboots every time I'm the middle and asks for sign in, just like their mobile web site on Android."
Jason Tecza
"The app stopped working after the latest update. Won't load anything more than the loading screen. Useless."
DoubleOPoo Poo
"Terrible app constantly crashes"
Rebecca Gill
"Possibly the worst app ever. Hard to log in, forces slow entry of everything, crashes constantly. Truly amazingly awful."
Paul Mohansen
"Doesn't open anymore, uninstalling. I'm on the latest version and there is no update. Please fix this"
Seyido Elesinmogun
"The app either never works or says it can't authenticate my account but if I try to make an account it says my email is already in use."
Joshua Fortin
"I've had nothing but problems with the app."
Thomas Bertrand
"Update on 2/22/22 left me unable to connect to my provider."
jill mitrik
"Expensive, but Covers All my surgeries!"
Miss Jene
Get the App Today
Available for Android 8.0 and above